![]() ![]() For example, to send a call directly to extension 123’s voicemail, blind transfer the call and then press **123. To use this code, you must use the blind transfer option. Sends a call directly to another extension’s voicemail. Visual Call Park - Allows users to transfer a call into a specified parking spotĭials an international call if International Dialing is enabled. Application Vonage User Application Vonage User inbound call. For outbound calls, you provide an answerurl in the API request that creates the call. For inbound calls, the answerurl is configured in your Voice Application. Lets you use the dial-by-name directory on your Virtual Receptionist. When the Vonage API platform receives a call on your Vonage number, it makes an HTTP request to the answerurl provided. Allow the caller to dial an extension directly by entering the extension number at any time.NOTE: The following Virtual Receptionist options must be set to access your voicemail from the Virtual Receptionist: Remote Call Pickup - Dial *97 (ext#) to answer call for other extensionĬonnects to another extension's voicemail by dialing this code when listening to any greeting on your Vonage account. ![]() Unblocks your caller ID (single call only). Vonage Contact Center routes the call to the specified applet (Personal Queue). The applet stores the value the caller provides in an IVR slot. Stop recording (On Demand Call Recording only)īlocks your caller ID (single call only). Collect Personal Queue Agent ID (IVR Collect Digit String) This applet prompts the caller to type the ID of the agent they want to leave a voicemail for on their telephone keypad. Start recording (On Demand Call Recording only) Some codes must be dialed immediately prior to dialing a number: *7 The following codes are supported on all Vonage accounts with the applicable services enabled. ![]()
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